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Privacy Policy

Last updated: 24 May 2026

🛡️ Your privacy matters.

This policy explains how VALGO collects, uses, and protects your personal information.

1. Information We Collect

  • Personal: Name, email, phone, delivery address
  • Payment: We do not store card details — processed via secure gateways
  • Usage Data: Browser, IP, pages visited (via cookies)
  • Order Data: Products purchased, order history, transaction IDs

2. How We Use Your Information

  • Process and fulfil your orders
  • Send order confirmations and shipping updates
  • Respond to customer service requests
  • Improve our website and services
  • Send promotional offers (only with your consent)

3. Data Sharing

We do not sell your personal data. We share information only with delivery partners, payment gateways, and legal authorities when required by law.

4. Cookies

We use cookies to enhance your browsing experience. You can disable cookies in your browser settings, but some features may not work correctly.

5. Data Security

We implement HTTPS encryption, secure servers, and access controls to protect your data from unauthorised access.

6. Your Rights

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Opt out of marketing communications at any time

7. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted here with a revised date.

Contact Our Privacy Team
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