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Refund Policy
Last updated: 24 May 2026
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We've got you covered
We offer a hassle-free refund process. If you are not satisfied with your purchase, we are here to help.
1. Eligibility for Refund
To be eligible for a refund, the following conditions must be met:
- The request must be raised within 7 days of delivery.
- The item must be unused, unwashed, and in its original packaging.
- All original tags and labels must be intact.
- A valid order ID or proof of purchase must be provided.
2. Non-Refundable Items
The following categories are not eligible for refunds:
- 🧴 Beauty & Skincare products (once opened)
- 🎽 Inner wear & swimwear
- 🎁 Gift cards & vouchers
- 🛍 Items purchased on final/clearance sale
- 🧸 Customised or personalised items
3. Refund Process
1
Raise Request
Contact us within 7 days of delivery
2
Ship Back
We'll arrange a free pickup or share a return label
3
Inspection
Our team inspects the item (2–3 business days)
4
Refund!
Amount credited to your original payment method
4. Refund Timeline
| Payment Method | Refund Timeline |
|---|---|
| UPI / Net Banking | 1–3 business days |
| Credit / Debit Card | 5–7 business days |
| Cash on Delivery | 3–5 business days (Bank Transfer) |
| Wallet / Store Credit | Within 24 hours |
5. Contact Us
For any refund related queries, please reach out to us: